Our Privacy Policy

Your privacy matters. This policy explains what personal data we collect, why we collect it, how we use it, and how we protect it. When you interact with us — through forms, emails, assessments, or our website — you trust us with your information, and we do not take that lightly.

We are a UK‑based brand & creative studio, serving clients globally. All data handling is aligned with GDPR, UK data protection law, and any applicable privacy regulations in your country.

We collect data from you when you: 

• Fill out forms / applications / questionnaires 

• Purchase or inquire about our services or products 

• Engage with assessments, resources, or automations

Types of Data:

• Personal information: name, email address, business name, project details, responses you give 

• Technical / usage data: browser type, pages visited, session duration, device type — in anonymized / aggregated form

• Communications data: your correspondence with us, preferences, feedback

We use your data to: 

• Provide and deliver services you request 

• Personalize your experience, suggestions, resources

• Communicate updates, offers, or relevant information 

• Improve our website, tools, systems, and processes 

• Analyze trends, usage patterns, and feedback

We do not sell your data to third parties.

We use cookies and similar technologies to: 

• Ensure site functionality 

• Measure usage and interactions 

• Serve content more relevantly 

You’ll see a cookie notice on first visit. You may adjust cookie preferences or disable non-essential cookies via browser settings — though this may affect site features.

To deliver the our experience, we use tools including:

• Wix Studio and Webflow (for site building and contact)

• Tally or Wix Forms (for form submissions)

• Notion (for project content and delivery)

• Zapier / Make (to connect tools and automate systems)

• Loom (for recorded brand walkthroughs or audits)

• Kit (for email marketing and communications)

Each third-party service has its own privacy policies. While we choose providers with strong data protections, we aren’t responsible for their internal practices.

• We store your data using encrypted, secure systems. 

• Access is limited to trusted team members or contractors bound by confidentiality. 

• We regularly review and update our security protocols. 

• If a data breach occurs, we will notify you and the relevant authorities as required by law.

Under GDPR and related laws, you have the right to: 

• Access the personal data we hold about you 

• Correct or update it 

• Request deletion (with certain legal exceptions) 

• Withdraw consent for processing 

• Object to particular processing (e.g. marketing) 

• Request portability (where technically feasible) 

To exercise any of these, simply contact us via our form or designated contact (see section 11).

We keep data as long as necessary for our services, legal compliance, tax records, or until you ask us to delete it, whichever comes first. If you request deletion, we’ll remove your data unless there’s a legal reason to retain it.

We may update this policy from time to time (for legal, operational, or technical reasons). We'll post the revised version here with a new version date. For major changes, we’ll notify via email (if you’re subscribed).

If you have questions, requests, or concerns about your privacy, please contact us via our secure contact form on the site.