Our Privacy Policy

Your privacy matters. This policy explains what personal data we collect, why we collect it, how we use it, and how we protect it. When you interact with us. Through forms, emails, assessments, or our website. You’re trusting us with sensitive information — and we’re committed to handling it responsibly.

We are a UK‑registered brand & creative studio (as Cleta Petunia Studio LTD), operating remotely from Switzerland and serving clients globally.

All data handling is aligned with UK GDPR, Swiss data protection laws (where applicable), and other relevant privacy regulations based on your location.

We collect data from you when you:

• Fill out forms / applications / questionnaires

• Purchase or inquire about our services (including digital tools, templates, or branded resources presented in a product-style format)

• Engage with assessments, resources, or automations

• Interaction data with our emails or automated sequences (e.g. open/click rates, quiz responses)

Types of Data:

• Personal information: name, email address, business name, project details, responses you give

• Technical / usage data: browser type, pages visited, session duration, device type (in anonymised / aggregated form).

• Communications data: your correspondence with us, preferences, feedback

We use your data to:

• Provide and deliver services you request

• Personalise your experience, suggestions, resources

• Communicate updates, offers, or relevant information

• Improve our website, tools, systems, and processes

• Analyse trends, usage patterns, and feedback

• To deliver personalised guidance and automated resources based on your activity

We do not sell your data to third parties.

We use cookies and similar technologies to:

• Ensure site functionality

• Measure usage and interactions

• Serve content more relevantly

You’ll see a cookie notice on first visit. You may adjust cookie preferences or disable non-essential cookies via browser settings. Though this may affect site features.

Google Analytic

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymised information such as pages visited, time on site, device type, and general location. We do not send personally identifiable information (such as names or email addresses) to Google.

Google may process data outside your country of residence. Learn how Google uses data here.

You can manage your analytics consent at any time through our cookie settings.

To deliver our experience, we use tools including:

• Wix Studio (for site building and contact)

• Wix Studio Courses (for hosting course content and paid learning experiences)

• Wix Forms (for form submissions)

• Notion (for project content and delivery)

• Zapier / Make (to connect tools and automate systems)

• Loom (for recorded brand walkthroughs or audits)

• Kit (for email marketing and communications)

Each third-party service has its own privacy policies. While we choose providers with strong data protections, we aren’t responsible for their internal practices.

• We store your data using encrypted, secure systems.

• Access is limited to trusted team members or contractors bound by confidentiality.

• We regularly review and update our security protocols.

• If a data breach occurs, we will notify you and the relevant authorities as required by law.

Under the UK General Data Protection Regulation (UK GDPR), the EU GDPR (if applicable), and the revised Swiss Federal Act on Data Protection (revFADP), you have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion, unless there’s a legal reason to retain it

• Withdraw consent for processing

• Object to specific types of processing (e.g. marketing)

• Request data portability, where technically feasible

To exercise any of these rights, contact us via our secure form on the website.

We keep data as long as necessary for our services, legal compliance, tax records, or until you ask us to delete it, whichever comes first. If you request deletion, we’ll remove your data unless there’s a legal reason to retain it.

We may update this policy from time to time (for legal, operational, or technical reasons). We'll post the revised version here with a new version date. For major changes, we’ll notify via email (if you’re subscribed).

Have a question or concern? Reach out through our contact form. We’re here to help